The National Institute of Emergency Medical Services is committed to providing an academic atmosphere free of discrimination and harassment. We therefore have a zero tolerance policy for harassment of any kind. Student’s who feel as though they are being harassed should contact the Director of Education immediately, review our grievance policy, and then initiate the grievance procedure. You should not feel that reporting an incident or problem will have any negative effect on your reputation or academic standing. No one should have to live, study, or work in an environment where they feel uncomfortable or harassed. Harassment in general is behavior leading to an offensive, intimidating, or hostile environment. Harassment can be based on a student’s sex, race, religion, sexual orientation, appearance, disability, or ethnic origin. All complaints of harassment will be taken seriously and investigated completely. Sexual harassment in particular is defined as crude jokes, unwelcome sexual advances, requests for sexual favors, or other unwelcome verbal or physical contact. Sexual harassment also includes an unequal application of academic performance standards based on one’s sex. To avoid any perception of impropriety, fraternization of employees and students is strictly prohibited. Fraternization includes, but is not limited to, social interactions such as meals, drinks, parties, dates, rides home, and off campus tutoring. Official social gatherings sanctioned by the Institute or official graduation activities are acceptable; however, employees and students are expected to remain professional in appearance and attitude at all times.
A grievance is generally defined as cause for complaint due to emotional or physical distress. Any act or omission perceived by the student as unjust, inappropriate, or which adversely affects a student’s welfare may serve as a basis for grievance. However, the filing of a student grievance is not to be interpreted as a way to change existing Institutional policy. The rules and regulations of the Institute are of themselves not subject to a grievance process, only their implementation. The grievance procedure is meant to be a way for our students to indicate that an action taken by a school employee or fellow student is inappropriate, improper or too harsh; or that the affected student is being treated differently from other students under similar circumstances. It is the practice of the National Institute of Emergency Medical Services to seek fair, efficient, and equitable solutions for problems that may arise from student/student, student/teacher, or student/staff interactions. We encourage our students to speak-up and use this grievance procedure whenever they feel that their rights have been violated. Problems addressed by our grievance policy include unfair treatment, discrimination, and harassment. All communications from the grievance review committee with the affected student and offending persons named in the statement of grievance will be kept confidential. A grievance will not be included as part of the student's permanent record unless the student voluntarily inserts the information.
1.) The affected student must attempt to resolve a grievance directly with the offending instructor, staff member, or student unless that person is unavailable or the student believes in good faith that the offending individual will not deal with the grievance fairly or may respond by retaliating. The affected student must initiate a complaint discussion within 15 days from the time he or she knew, or reasonably should have known, about the unfair or unjust treatment. The affected student is responsible for contacting the offending individuals and setting up this meeting. Any meeting may also be attended by additional Institute or student representatives. If conditions beyond the student’s control prohibit this meeting during the time frame indicated above, the student should file a written statement as soon as reasonably possible in order to be eligible for the grievance process. The burden of persuasion to allow for the filing of a late grievance is upon the student.
2.) If direct discussion with the offending instructor, staff member, or fellow student does not resolve the issue, then the affected student should contact the Director of Education for assistance. If this proves unbeneficial or if the complaint is directed towards the education director then the affected student may request a hearing of the Grievance Committee staffed by members of the Educational Advisory Board. Our Educational Advisory Board is composed of volunteer members from other educational institutions and the local healthcare community. Because educational advisory members are not employees of the Institute, it is reasonable to believe that they may render an impartial judgment.
3.) The affected student is responsible for submitting a formal written request for a grievance hearing. This request should be addressed to the Office of the Vice President located at our administrative headquarters in Washington, D.C. The request must include a clear and concise statement outlining the issue, the names of the individuals involved, the dates and times of any incident that has occurred, and the student’s desired outcome. The Institute’s Vice President will then call a Grievance Committee meeting to occur within ten working days of receipt of the student’s request. The Grievance Committee will then meet to consider the student’s situation.
4.) If after discussion and consideration of the issue the Grievance Committee desires additional information, the student will be contacted and requested to attend a second meeting of the Grievance Committee. Failure to attend a scheduled meeting may result in a final decision adverse to the student who fails to appear.
5.) If the grievance concerns an appeal of a grade, the following additional provisions shall apply:
The Grievance Committee will submit its recommendations within 48 hours to the Institute’s Vice President. The Vice President will then render a final decision and provide it to the student via registered mail within five working days. The decision will be accompanied by an implementation plan for any action items included in the recommendation. The decision of the Vice President is final. If a student feels that an issue has not been adequately resolved by our grievance procedure, he or she may appeal outside the Institute to the District of Columbia Education Licensure Commission at 441 Fourth Street NW, Suite 350-N, Washington, DC 20001.